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During an exchange on Twitter earlier this year with some folks who were attending #scrmsummit we chatted about customer service and about how costs are a real focus for most customer service activity. Thus, rather than focusing on excellent customer service, most organisations focus on the cheapest and most efficient [...]
A few days ago I noticed the following tweet and clicked on the accompanying link.
The image below was at the other end of the link:
Source: Bronwen Clune – used with permission
This tweet and the picture made me [...]
One thing I’m passionate about is the possibilities opened up for all of us by technology. And techincal literacy is an important way that we can open up those possibilities for women.
Another thing I’m passionate about is people who make a difference – those who get up off the [...]
I’ve been a big supporter of the Plan Because I am a Girl campaign – if you haven’t shared your story do it now!
The other day @uskovic shared this video about the Girl Effect with me:
You Can Help Change the World [...]
There are a lot of women who don’t like to be called a girl. It’s their choice. I don’t mind it and have even been known to refer to myself as a girl – usually as a geek girl.
The interesting thing here in Australia is that I’m pretty much [...]
I’m lucky enough to be attending the Women, Management and Work Conference in Sydney today. There is a great turnout, with many familiar names and faces from around Australia.
So far there has been an impressive line-up of speakers. Yet these impressive speakers each talked about the issues [...]
One of the things that I’m fascinated by is how narrow our definition of success is sometimes. This is one of the reasons for this post. Michelle Williams is a woman who has taken a step back from the traditional definition of success and who seeks to broaden [...]
Here is another post in my series on inspiring women.
This time it is my friend Annalie Killian, who is also known as Catalyst for Magic (yes that is really the job title on her business card) or as @MaverickWoman on Twitter.
I’ve known Annalie for many [...]
I am very privileged to know a number of truly remarkable and inspiring women who work in, on and around geek stuff. One of my notions for this year was to share some of their ideas and experiences with everyone.
Today is Ada Lovelace day, the day that women around the world celebrate the achievements of women working in technology.
While I could write about a woman in technology – there are many whom I admire here in Australia – instead I am putting out [...]
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