Tweet This past week I spoke at the Sydney session of the International Customer Service Professionals (ICSP) on the topic of How can Social Media benefit our business? along with several other well known professionals (@carolskyring, @jasonealey , @CatrionaPollard). It is always interesting to see how business people – whose real jobs are something completely [...]
Entries Tagged as 'social networking'
It’s real people and real communications
August 13th, 2010 · No Comments · ideas
Tags: business·future·management·social media·social networking·twitter
Social media: blurring the boundaries
July 15th, 2010 · 4 Comments · ideas
Tweet In the past we used to be able to separate the public from the private and business from the personal quite easily. But this was an aberration. Privacy was a tiny blip in the long history of human existence. Going back only as far as our great grandparent’s generation privacy was relatively rare. And [...]
Tags: business·hyperconnectivity·life·social media·social networking·technology·women
OMG the Onion is right about social networking – IMHO it changes nothing yet it changes everything
June 23rd, 2010 · 2 Comments · ideas
Tweet This post was inspired by a humorous post on The Onion, titled: “New Social Networking Site Changing The Way Oh, Christ, Forget It: Let Someone Else Report On This Bullshit” It was shared by my friend Mark Pesce via Twitter this morning and gave me a chuckle while I was on the train. But [...]
Tags: future·hyperconnectivity·innovation·people·social networking
The digital revolution is not going away
June 8th, 2010 · 4 Comments · ideas
Tweet The following post is from a talk I gave at the Gov 2.0 lunch on Monday 31 May 2010 at Parliament House in Canberra. The internet is a strange beast; it is everywhere and nowhere all at once. Unlike traditional media – with its registered offices, chief editors, and boards of directors etc. – [...]
Tags: future·gov 2.0·government·hyperconnectivity·innovation·social media·social networking
The Digital Revolution and the Educator's Dilemma
May 10th, 2010 · 3 Comments · ideas
Tweet The digital revolution is already here and it is changing the way people expect to communicate or share knowledge and information. Educators are facing technology changes together with changing expectations from students about the use of technology in an educational context. A key challenge for teachers is also the delivery of personalised learning. This [...]
Tags: education·social media·social networking·society·technology
TAFE Showcase – some cool use of technology in education
April 29th, 2010 · 1 Comment · ideas
Tweet I love going along to the TAFE NSW Western Sydney Institute Showcases because they always have demonstrations of innovative uses of technology. It is great to hear practising teachers share how they are using technology to improve outcomes for their students and also to make their own jobs easier. Often with limited budgets these [...]
Tags: education·social media·social networking·society·technology
Real world social values and social networking
March 19th, 2010 · 5 Comments · ideas
Tweet Social media and social networking do not reduce the need for good social skills. Rather, the disconnection from physical presence in online communication makes social skills (what some call EQ) even more critical. Some of the recent fracas rebounding across Twitter are a good example of this – covered well by various people including [...]
Tags: collaboration·communication·connection·people·social computing·social networking
Digital citizens need real world knowledge too
March 15th, 2010 · 8 Comments · future, ideas
Tweet It was fascinating to be at the inaugural Digital Citizens event in Sydney last week – the topic was: Private Parts: Personality and Disclosure – Finding a Balance in the Digital Space. There was a great line up on the panel with visiting US lawyer and social media specialist Adrian Dayton (Social Media for [...]
Tags: future·internet·law·networked society·social networking·twitter·web 2.0
Not just Twitter, most conversation is meaningless babble
February 19th, 2010 · Comments Off · ideas
Tweet It’s not really meaningless babble anyway! And this is not necessarily a bad thing. Most conversation is not important for the words we speak. Instead it is the act of being present to the other person and giving attention that gives most conversations their true value. Some experts term this social grooming. It also [...]
Tags: collaboration·communication·community·hyperconnectivity·social networking·twitter
Engagement Marketing In The Age Of Web 2.0
February 18th, 2010 · Comments Off · ideas, speaking
Tweet Here are the slides from my presentation at the National Growth Summit in Sydney today. Engagement Marketing In The Age Of Web 2 View more presentations from Kate Carruthers. Tweet
Tags: business·community·customer·marketing·social media·social networking·web 2.0
