Social Network Analysis?

At the recent KLA (a.k.a. Knowledge Liberation Army) meeting in Sydney we discussed the benefits and utility of social network analysis (SNA). Apart from a moment of interest when you see the network map, what is it useful for in a business setting? My theory is that it could be useful for organisational restructures to work out the potential impacts on the non-official organisation structure. More stuff on this at:

Author: Kate Carruthers

Kate Carruthers is Chief Data & Insights Officer for UNSW Sydney, and is also an Adjunct Senior Lecturer in the School of Computer Science & Engineering. She is certified in information security and is currently undertaking postgraduate studies terrorism and security. Kate has extensive experience in senior roles in ICT, marketing, data and digital; and is a member of the NSW Government’s Data Analytics Centre Advisory Board. Kate is currently working at the intersection of data analytics, AI, ML, privacy, cyber security, and data protection.