Crappy Telstra NextG network and Samsung A701 phone

It is difficult for me to find words adequate to express my unhappiness with Telstra’s crappy NextG network and the equally crappy Samsung A701 phone that I own. But I’m going to try …
The NextG network is the most unreliable thing since the early days of digital networks in Australia – high levels of drop outs, and there are dead zones all over suburban Sydney. God knows what it’s like for anyone in a smaller city. For heaven’s sake I could not even get a call out in Hornsby today, and it drops out regularly on the lower north shore and Northbridge, Chatswood, and St Ives. Luckily my friends are now used to one of us having to call back after a drop out. Maybe it is part of Telstra’s plan to increase revenue by doubling the cost of each call due to these drop outs mid -conversation?

I wish the NextG people would just find out what their brethren over at Bigpond are doing because they’ve managed to provide me with a reliable DSL service for several years now.

As for the phone, it is an annoying thing that is so unreliable that I’m going to replace it immediately after Christmas. Maybe I just got a lemon, but I will NEVER EVER by a Samsung phone again. It needs to go and be repaired again. So now I am going back to my old 2G Nokia handset which, by the way, still works day in and day out – even if it is a little clunky.

I feel better with that off my chest – still not happy, but better out than in.

Author: Kate Carruthers

Kate Carruthers is Chief Data & Insights Officer for UNSW Sydney, and is also an Adjunct Senior Lecturer in the School of Computer Science & Engineering. She is certified in information security and is currently undertaking postgraduate studies terrorism and security. Kate has extensive experience in senior roles in ICT, marketing, data and digital; and is a member of the NSW Government’s Data Analytics Centre Advisory Board. Kate is currently working at the intersection of data analytics, AI, ML, privacy, cyber security, and data protection.