User generated content & the mainstream

Even the mainstream (i.e. banks) are starting to understand the power of UGC (user generated content) – here is the quote of the week:

“I believe that notions like user centred development, like user-created content and social networking are all very powerful trends and that it would be crazy not to understand it and determine how to exploit them.”

– Michael Harte CIO, Commonwealth Bank of Australia

By Carruthers via Aide-mémoire

Author: Kate Carruthers

Kate Carruthers is Chief Data & Insights Officer for UNSW Sydney, and is also an Adjunct Senior Lecturer in the School of Computer Science & Engineering. She is certified in information security and is currently undertaking postgraduate studies terrorism and security. Kate has extensive experience in senior roles in ICT, marketing, data and digital; and is a member of the NSW Government’s Data Analytics Centre Advisory Board. Kate is currently working at the intersection of data analytics, AI, ML, privacy, cyber security, and data protection.

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