IT failures and social media

It is worth having a look at Krigsman’s interview on IT failures and social media. Shel Israel, co-author (with Robert Scoble) of the influential book on blogging, Naked Conversations, recently interviewed Michael regarding on social media and IT failures. He used the interview to summarize his views on some key, failure-related issues. There is a summary of the interview; the topics were from Shel, the answers from Michael.

The key issue of communication in preventing failure is discussed, as is user adoption of the technology.

By Carruthers via Aide-mémoire

Author: Kate Carruthers

Kate Carruthers is Chief Data & Insights Officer for UNSW Sydney, and is also an Adjunct Senior Lecturer in the School of Computer Science & Engineering. She is certified in information security and is currently undertaking postgraduate studies terrorism and security. Kate has extensive experience in senior roles in ICT, marketing, data and digital; and is a member of the NSW Government’s Data Analytics Centre Advisory Board. Kate is currently working at the intersection of data analytics, AI, ML, privacy, cyber security, and data protection.