The food – by Stefano Manfredi (a.k.a. @manfredistefano) – was wonderful as usual. The wines selected by Michael Trembath were lovely, the cheeses selected by Will Studd were a delight, the venue charming, and our hosts Brian & Karina Barry welcoming.
But, while each of these was admirable, the thing that pulled it all together was the amazing professionalism and teamwork by the staff at Bells.
The staff were the people who executed and brought together all the elements into a seamless and wonderful evening.
This is the kind of thing that you see with great companies. They have similar kinds of raw materials to their competitors but understand how to execute with excellence. And execution always come down to the staff.
The smooth teamwork and gracious service at Bells is what made the evening. The same fundamental elements without the service would not have been so great.
It got me thinking about how true this is for business, even for social media – it is the quality of the execution that makes all the difference.