Enterprise 2.0 is one of those terms that’s been going around business circles for the past few years. I’m not sure it ever really meant anything sensible and I’m not sure it is a meaningful way to approach a very real problem in business. The big problem we face in business is that of communication. We face challenges in communicating with each other, with our … Continue reading Enterprise 2.0 is making me cranky again
I’ve been thinking about innovation a great deal lately and am fascinated by how many people confuse two different kinds of innovation. The two different kinds of innovation are: continuous improvement – the drive for operational excellence, which is driven by optimising existing business processes and products (in the Six Sigma world the DMAIC approach is used for this kind of change) step-change innovation – … Continue reading Innovation: operational excellence is not a path to sustainable growth
This rare video of US Air Force Colonel John Boyd shows his 1991 House Armed Services Committee Testimony and is worth watching. Many consider him to be one of the best strategic thinkers of the twentieth century and his ideas have influenced many of today’s leading strategists. Of particular interest is his focus on the essential inputs for winning victories in war, especially given the … Continue reading Interesting perspective on war, innovation, skills and strategy from Col. John Boyd
This is a fascinating interview by Parag Khanna (@paragkhanna) with Don Tapscott (@dtapscott). Tapscott discusses the potential upside and downside of collaborative revolutions for societies around the world and the implications for dissent, noting that: “the Internet radically drops the cost of dissent” Continue reading Why the wiki revolution is real via @dtapscott
Every business book I pick up nowadays seems to accept as a fundamental premise that innovation is a good thing and that it should be pursued relentlessly. But I’ve been wondering about that particular premise and under what circumstances it might (or might not) be true. Innovation provides us with a dilemma in business. Don’t do it at all and the business will probably die … Continue reading Innovation – does it make sense for business?
Navigating the tangled web of Enterprise 2.0 enabled platforms is indeed an opportunity “to explore strange new worlds” in business… Enterprise 2.0 has been defined as “the application of Web 2.0 technologies to workers using network software within an organisation or business” (Dion Hinchliffe, 2006). There has been much discussion over recent years about Enterprise 2.0 and how it is revolutionising business. Yet, much of … Continue reading The starship, Enterprise: social business – opportunity and risk
The Headshift team is running a short event on the 23rd November, here in Sydney: Everyone is talking about social media, social networks, Facebook, YouTube and Twitter but not many people are discussing how to be a socially designed business. A social business is one where we use the opportunities presented by new technologies to deliver business value – to reduce costs, increase effectiveness or … Continue reading Headshift event: Social Business Design – Pathways to Success on 23/11 in Sydney
These are some thoughts that I presented at the AMP Social Media Cafe in Sydney on 11 November 2010, the slides and references follow below. The future of shopping is social. But that is nothing new – shopping has always been social. The difference is that now we are seeing social interaction on a hyperconnected scale and the emergence of new competitors. It is still … Continue reading The future of shopping is social
It has been fascinating to watch the consumer and media response to the recent increase of interest rates above the Reserve Bank rate by the Commonwealth Bank. Many have expressed their opinion that the Commonwealth Bank is destroying its brand by such a callous action. But this view ignores the market reality in Australia that organisations that have extreme market power – such as the … Continue reading Big Banks: brands, emotion and reality
Yesterday I attended a fascinating session hosted by the Bay Area Executives Meetup on the topic of the The Future of Games: enterprises, education, social + more. The session was conducted via CISCO Public TelePresence Suites, WebEx, Livestream, Twitter – with attendees from all around the world (Santa Clara, CA, San Francisco, Singapore, Sydney, Tokyo). The panelists all have experience in social gaming in general and … Continue reading The Future of Games – Global Social CRM #GlobalSCRM
Aide Mémoire 