EDUTECH: Data Protection for Higher Education
Gave a talk on Data Protection for Higher Education at EDUTECH 2021 today. Here is a link to download the slides. Continue reading EDUTECH: Data Protection for Higher Education
Category: technology
Annual Global CIO Survey 2014
The annual Harvey Nash CIO Survey launched in Sydney in early December 2014. This is a long running CIO survey with responses from more than 3,200 CIOs and technology leaders globally. It was interesting to join the panel at this event for a lively discussion of technology and business related matters. My fellow panelists were: David Hackshall – CIO, Wesfarmers Insurance Theresa Eyssens – CEO, … Continue reading Annual Global CIO Survey 2014
Presentation: Social and technology trends for banking
Did a talk recently about Social and technology trends for banking, here are the slides. Will write up some notes on this soon too. Continue reading Presentation: Social and technology trends for banking
Internet of things: New Technology and its Impact on Business Models
I gave a talk at Social Media Women in Sydney this week. The slides are below, I will get around to writing a longer piece about the internet of things soon. Continue reading Internet of things: New Technology and its Impact on Business Models
Digital economy and the digital revolution
Lately I’ve been thinking a lot about the digital revolution and the changes that it is driving in the economy. We are seeing a bifurcation between the old 19th and 20th century manufacturing based industries and the 21st century digital economy. This is a shift from creation of tangible products to the creation of digital products. These digital products are not intangible. We still touch … Continue reading Digital economy and the digital revolution
NBN and telework
There was a recent article in The Australian that discussed the National Broadband Network (NBN) and the possibilities that it opens up for teleworking. However, I do recomend that organisations start to think about how they can measure staff output rather than time sitting at a desk. “Similarly, Kate Carruthers, a leading business technology commentator cautioned that: “Teleworking can be a great benefit on several levels. … Continue reading NBN and telework
Connectedness – it’s not just a technology thing, it’s a people thing
For many years now my friends, colleagues and I have been talking and thinking about the hyperconnections made available to us by the growth of the internet, telecommunications devices and networks, and social platforms. For a good background on it check out Mark Pesce and Ross Dawson. But I think that we have reached a state in our evolution as human where the practices of … Continue reading Connectedness – it’s not just a technology thing, it’s a people thing
When robots rule the world – the future of jobs in a hyperconnected world
Steve Hopkins was telling me recently about an interesting law firm he’d come across in San Francisco – it’s called Robot. Where lawyer and junior partner Tim Hwang and his senior partners, Apollo Cluster and “Daria” XR-1029, work to merge legal and technical systems. It was this law firm, and an interesting conversation Steve had with Tim Hwang, that sparked the idea for Steve’s session … Continue reading When robots rule the world – the future of jobs in a hyperconnected world
Customer service in the digital age – what changes?
During an exchange on Twitter earlier this year with some folks who were attending #scrmsummit we chatted about customer service and about how costs are a real focus for most customer service activity. Thus, rather than focusing on excellent customer service, most organisations focus on the cheapest and most efficient form of customer service. But it seems to me the starting point must always be … Continue reading Customer service in the digital age – what changes?
Enterprise 2.0 is making me cranky again
Enterprise 2.0 is one of those terms that’s been going around business circles for the past few years. I’m not sure it ever really meant anything sensible and I’m not sure it is a meaningful way to approach a very real problem in business. The big problem we face in business is that of communication. We face challenges in communicating with each other, with our … Continue reading Enterprise 2.0 is making me cranky again
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