Kate Carruthers

In the business arena social media will continue to enable the agile enterprise. Social media provides businesses with the ability to build relationships. This will continue, with many organisations using social media to assist in the area of new product development – crowdsourcing new features as with recent examples by Dell,

Over the next few years we are likely to see the continued integration and convergence of devices, media and channels, with users taking technology with them wherever they go, instead of being tied down to the immovable PC at home or the office. The term mobile will have a greater