Trust, customer service and customers you do not want any more
I've been thinking about my recent American Express experience -
Kate Carruthers
American Express discovers new depths to customer service
I've been an American Express customer for a long time.
Startup Barcamp Sydney Nov 2009
Startup Barcamp Sydney was on yesterday and I managed to drop in.
Future of news - a direct quote from one Gen Y
Here's a little quote from one of my Gen Y
'Father of the Internet' Lists Flaws in Original Design
The very smart Vint Cerf sharing some of the things he'
TED: How the Internet enables intimacy
Stefana Broadbent's TEDTalk video about her "research [that] shows
Is Mordy Koots a glimpse into the future of entertainment?
I had the pleasure of running into Jim Shomos the other night
Speaking at SME Technology Summit 2009
Really looking forward to speaking at the SME Technology Summit by The
Excellent execution: the platform for success
I went for a cheese & wine dinner at Bells at Killcare
some Aussie entrepreneurs for #followfriday
Last night I attended the 2009 NSW Pearcey Awards & a few
3 tips for networking online and offline
In this day of LinkedIn, Plaxo, Facebook and Twitter it might seem
For the Fallen 11.11.2009
In Australia we commemorate our veterans with The Ode. It comes from