ideas Trust, customer service and customers you do not want any more I've been thinking about my recent American Express experience -
ideas American Express discovers new depths to customer service I've been an American Express customer for a long time.
ideas Startup Barcamp Sydney Nov 2009 Startup Barcamp Sydney was on yesterday and I managed to drop in.
future 'Father of the Internet' Lists Flaws in Original Design The very smart Vint Cerf sharing some of the things he'
ideas TED: How the Internet enables intimacy Stefana Broadbent's TEDTalk video about her "research [that] shows
future Is Mordy Koots a glimpse into the future of entertainment? I had the pleasure of running into Jim Shomos the other night
ideas Speaking at SME Technology Summit 2009 Really looking forward to speaking at the SME Technology Summit by The
ideas Excellent execution: the platform for success I went for a cheese & wine dinner at Bells at Killcare
ideas some Aussie entrepreneurs for #followfriday Last night I attended the 2009 NSW Pearcey Awards & a few
ideas 3 tips for networking online and offline In this day of LinkedIn, Plaxo, Facebook and Twitter it might seem