One of the things I love about Twitter is the way it enables serendipity on a grand scale. Recently, I can’t remember how, I ran across @blogbrevity (a.k.a Angela Dunn) whose Twitter feed resonated with me and we followed each other. On June 9th she invited me to join #Ideachat – Twitter Chat & Salon for Twitter Thinkers About “Ideas”. The topic for discussion was … Continue reading What will change the world? Welcome to the hive mind of Twitter.
Just saw announcement by TACSI that they’ve launched a new campaign. It seems like a really interesting idea, and one that definitely supports social innovation: Why Solved? Sometimes when tackling social challenges, we focus too much on searching for new ideas or solutions, and overlook things that are already working. Maybe you set up a scheme to help local kids eat a healthy breakfast in … Continue reading Interesting new initiative: #Solved by TACSI via @stokely
During an exchange on Twitter earlier this year with some folks who were attending #scrmsummit we chatted about customer service and about how costs are a real focus for most customer service activity. Thus, rather than focusing on excellent customer service, most organisations focus on the cheapest and most efficient form of customer service. But it seems to me the starting point must always be … Continue reading Customer service in the digital age – what changes?
I was reading Bill Bonner’s recent post Zombies Born of Government Spending where he posits the notion of zombies in our economy. As Bill defines it: “In economic terms, a zombie is a parasite. He contributes less to the economy than he takes from it. He lives at the expense of others.” His argument is that social welfare programs as practised by most of the … Continue reading What kind of zombies have we created?
Jeff Jarvis sparked my thinking on this recently with his post on The Jobless Future. As Jeff so bluntly stated: “We’re not going to have a jobless recovery. We’re going to have a jobless future. Holding out blind hope for the magical appearance of new jobs and the reappearance of growth in the economy is a fool’s faith.” If that is the case in the … Continue reading How do we create and share value in a jobless economy?
I have argued previously that capitalism is broken and that we need to find new approaches that are good for people, animals and the planet. Further I asked if social innovation might be part of that new approach. The world is facing an unprecedented financial crisis that is creating a future in which traditional jobs are being destroyed. Jeff Jarvis outlines this future well in … Continue reading The jobless future and social innovation
You know that moment? The one where you realise you’ve left your mobile phone somewhere. It happened to me recently in New York. I was on the train to JFK airport, heading to Los Angeles, when that sinking feeling was accompanied by a vivid memory of my iPhone recharging in the hotel in midtown Manhattan. I’d been staying at the Pod Hotel in New York … Continue reading Twitter and the great iPhone rescue mission #140conf
I’m exhausted after a busy weekend and totally inspired by the people I just spent the weekend with! We held the first Social Innovation Sydney Startup Camp this weekend. It was great to see so many people willing to work together in an open and collaborative way on developing social innovation projects. It really inspires me with hope for the future of our world to … Continue reading Inspired and delighted with people’s willingness to work for positive change #sibsyd
Attending the Media 140 Conference in Brisbane today. The tag line for this conference is “exploring the impact of social technologies on science communication” and it explores some of the issues and challenges facing science communication today. There’s been a great line-up of speakers so far, with: Bernie Hobbs, ABC Science (who’s doing an excellent job as Conference host) Dr Andrew Maynard, Director of the … Continue reading Science communication and social media #media140au
This is a fascinating interview by Parag Khanna (@paragkhanna) with Don Tapscott (@dtapscott). Tapscott discusses the potential upside and downside of collaborative revolutions for societies around the world and the implications for dissent, noting that: “the Internet radically drops the cost of dissent” Continue reading Why the wiki revolution is real via @dtapscott