Twitter, commonsense and journalism #groggate

I’ve been observing the discourse in the mainstream and social media worlds about the ‘outing’ of the blogger Grog’s Gamut – the so-called #groggate. Craig Thomler has made an excellent aggregation of the various sources of comment. There were two things that really irritated me recently: Firstly an article by Malcolm Gladwell in the New Yorker titled “Why the revolution will not be tweeted“, and … Continue reading Twitter, commonsense and journalism #groggate

Rethinking organisations: the digital revolution, social and convergence

An interesting question came up last Friday in a discussion with a group of Marketing and Communications folks from McDonald’s. It was about how social media might be situated and used differently depending upon whether you approached it from either a Marketing or a Communications team perspective. Also the question of who should “own” social media within the organisation was raised. These are good questions … Continue reading Rethinking organisations: the digital revolution, social and convergence

Ethics, incompetence, and conspiracy

The common thread between these items is the importance of communication. And it is the communication by leaders and managers within organisations that signifies to people what standards of thinking and behaviour are acceptable. This communication takes the form of spoken words, behaviours, gestures and also of absence, silence and looking away. Thus leaders communicate the way that it is acceptable to be within that … Continue reading Ethics, incompetence, and conspiracy

Knowledge, convenience and findability (thanks @KerrieAnne)

This amusing cat picture was suggested by my buddy @KerrieAnne as a Caturday candidate – it’s from a post by Nick Milton titled You wont use it if you can’t find it – findability in KM. This struck me as: (a) one very cute cat; (b) one very important issue; and (c) one of the age old problems of business. On all counts, there is … Continue reading Knowledge, convenience and findability (thanks @KerrieAnne)

Time to drop the social and the media from our lexicon?

I was reading the article If Every Company is a Media Company…Then Who Owns Social Media? after seeing a Twitter conversation between @DesWalsh and @Trib. The article author, Don Bulmer, notes: Social media is no longer just a destination or a set of tools and features. It has evolved into a very power extension and dimension of life and work…a new way of thinking about … Continue reading Time to drop the social and the media from our lexicon?

Risk management and real communication

I was reading a post by Dave Snowden that really got me thinking. In his post, From oratory to the soundbite, he discusses the changes in how our politicians engage with us.  Noting the change from the days of Lloyd George, who would speak for an hour without notes and engage with hecklers in the audience, to that of the manicured and controlled soundbites of … Continue reading Risk management and real communication

Real world social values and social networking

Social media and social networking do not reduce the need for good social skills. Rather, the disconnection from physical presence in online communication makes social skills (what some call EQ) even more critical. Some of the recent fracas rebounding across Twitter are a good example of this – covered well by various people including @kimota and @mUmBRELLA. The basic skills for building relationships include reciprocity, … Continue reading Real world social values and social networking

Not just Twitter, most conversation is meaningless babble

It’s not really meaningless babble anyway! And this is not necessarily a bad thing. Most conversation is not important for the words we speak. Instead it is the act of being present to the other person and giving attention that gives most conversations their true value. Some experts term this social grooming. It also enables the growth of social bonds by means of the time … Continue reading Not just Twitter, most conversation is meaningless babble

Positive thinking versus positive action

There is a difference between merely engaging in positive thinking and undertaking positive action. On its own thinking is merely an interior act, and only when connected to positive actions does it create new realities. Look at issues like slavery, women’s rights, democracy. Changes in each of these were fueled by anger channeled towards action that led to change. I like to call this productive … Continue reading Positive thinking versus positive action

Social Media and Business | SME Technology Conference

I spoke at Ross Dawson’s SME Technology Summit last week. Here are my slides & some brief thoughts about social media for business: Social Media For Business 2009http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=socialmediaforbusinesssmetech2009-091130163400-phpapp01&stripped_title=social-media-for-business-2009 View more presentations from Kate Carruthers. Continue reading Social Media and Business | SME Technology Conference