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Universal Declaration on Animal Welfare

Universal Declaration on Animal Welfare

The World Society for the Protection of Animals is one of many animal care organisations that is campaigning for a universal declaration on animal welfare. Why is it important? Because recognized principles of animal welfare could help achieve: * Recognition of the importance of the welfare of sentient animals; * Improved practices

Wyld Report - Government in the Era of Web 2.0

Wyld Report - Government in the Era of Web 2.0

The Wyld Report, is worth a read. It is published by the IBM Center for the Business of Government, discusses the implications of web 2.0 for government. It also provides a good history of blogging and gives some case studies about government application.

The good and bad Of Web 2.0 tools

The good and bad Of Web 2.0 tools

itnews.com.au has an article discussing The good and bad Of Web 2.0 tools Worth noting that there is more buzz about Enterprise 2.0 now. All this leads to the need to think about how IT departments will deal with user communities (who often have better tools

What Your Sign-off is Really Saying

What Your Sign-off is Really Saying

Interesting article at Entrpreneur.com about "What Your Sign-off is Really Saying - Find out what business etiquette experts have to say about the expressions we use to end work-related e-mails. It makes you think - 'cheers' is my favoured casual sign-off , but 'regards&

Social Networking Generation Gap?

Social Networking Generation Gap?

At dinner with some gen x and baby boomer friends the other night it became clear that there is a generation gap between gen x, baby boomers and gen y et al. This generation gap is different to that which existed between my parents and my grandparents. The old generation

Great Customer Service

Great Customer Service

Just had a great customer service experience. An excellent example of how good customer service can transform a bad experience into good PR. I was trying to purchase a new leather folder online via Corban and Blair and the online transaction failed to process successfully. After three goes I resorted

Snap Shots - visual previews

Snap Shots - visual previews

Just found this nifty gadget called Snap Shots and am experimenting with it - not sure if I like it or not yet. It gives visual previews of the linked site without having the leave the originating page. At least it gives the user the ability to opt out by clicking

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