Holiday IT to-do lists | Patch Monday via @stilgherrian
The fast-approaching holiday season is a great time to update your IT
management & leadership
Trust, customer service and customers you do not want any more
I've been thinking about my recent American Express experience -
American Express discovers new depths to customer service
I've been an American Express customer for a long time.
Managers are important too
After recent thoughts about leadership - just when I thought it was
Is leadership only about leaders?
Had an interesting conversation with my friend @MaverickWoman about leadership over the
Telstra IT transformation woes
I was about to write some more about the networked society but
Telstra IT transformation woes
I was about to write some more about the networked society but
Reasonable Hours of Work in the ICT Industry
A friend who works in IT support (for a very large and
Women and getting ahead in business
Just had an anonymous comment on an old post.
The commenter said:
Article: Businesses don't have social responsibilities; people do
This article has been reproduced in full below, it raises some very
More on Bullies @ work
Recently I posted on bullies @ work & made some fairly harsh comments
Bullies @ work
I am getting really tired of bullying in the workplace. I'