management & leadership
The Origins of Unengaged Employees has quite an interesting take on employee engagement, but I'm not sure that I agree completely. Engagement is all about feeling like you are a part of something bigger and more meaningful than yourself alone. When I've been engaged at work
management & leadership
Aaargh!! It is an unending source of amazement to me that our society will not let a hairdresser cut your hair or a mechanic fix your car unless they've done a multi-year apprenticeship BUT they will let any half-wit who thinks they have a clue play with mission
management & leadership
Recent experiences with two different telcos add up to the same thing - shockingly poor customer service. #1 There have been a series of problems with one of the web pages I'm associated with. The telco in question has DNS problems every other day such that the site