future
These are some thoughts that I presented at the AMP Social Media Cafe in Sydney on 11 November 2010, the slides and references follow below. The future of shopping is social. But that is nothing new – shopping has always been social. The difference is that now we are seeing social
ideas
A recent disclosure that a Federal public servant has been blogging about matters political in his personal time has come to be referred amongst Australian journalists and bloggers alike as #groggate. There has been much discussion about the rights and wrongs of this unmasking of a pseudonymous blogger who had
ideas
I've been observing the discourse in the mainstream and social media worlds about the 'outing' of the blogger Grog's Gamut - the so-called #groggate. Craig Thomler has made an excellent aggregation of the various sources of comment. There were two things that really irritated
ideas
This past week I spoke at the Sydney session of the International Customer Service Professionals (ICSP) on the topic of How can Social Media benefit our business? along with several other well known professionals (@carolskyring, @jasonealey , @CatrionaPollard). It is always interesting to see how business people - whose real jobs
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In the past we used to be able to separate the public from the private and business from the personal quite easily. But this was an aberration. Privacy was a tiny blip in the long history of human existence. Going back only as far as our great grandparent's
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This post was inspired by a humorous post on The Onion, titled: "New Social Networking Site Changing The Way Oh, Christ, Forget It: Let Someone Else Report On This Bullshit" It was shared by my friend Mark Pesce via Twitter this morning and gave me a chuckle while
ideas
The following post is from a talk I gave at the Gov 2.0 lunch on Monday 31 May 2010 at Parliament House in Canberra. The internet is a strange beast; it is everywhere and nowhere all at once. Unlike traditional media - with its registered offices, chief editors, and
ideas
The digital revolution is already here and it is changing the way people expect to communicate or share knowledge and information. Educators are facing technology changes together with changing expectations from students about the use of technology in an educational context. A key challenge for teachers is also the delivery
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I love going along to the TAFE NSW Western Sydney Institute Showcases because they always have demonstrations of innovative uses of technology. It is great to hear practising teachers share how they are using technology to improve outcomes for their students and also to make their own jobs easier. Often
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Social media and social networking do not reduce the need for good social skills. Rather, the disconnection from physical presence in online communication makes social skills (what some call EQ) even more critical. Some of the recent fracas rebounding across Twitter are a good example of this - covered well
future
It was fascinating to be at the inaugural Digital Citizens event in Sydney last week - the topic was: Private Parts: Personality and Disclosure - Finding a Balance in the Digital Space. There was a great line up on the panel with visiting US lawyer and social media specialist Adrian
ideas
It's not really meaningless babble anyway! And this is not necessarily a bad thing. Most conversation is not important for the words we speak. Instead it is the act of being present to the other person and giving attention that gives most conversations their true value. Some experts