social computing & social media
For many years now my friends, colleagues and I have been talking and thinking about the hyperconnections made available to us by the growth of the internet, telecommunications devices and networks, and social platforms. For a good background on it check out Mark Pesce and Ross Dawson. But I think
future
The old style company, that is the company circa 1880-2000, had firm boundaries and fixed hierarchies in order to function efficiently. But with the advent of digital technology and the consumer social computing revolution there is a seismic shift in how technology is used within companies. There are also significant
future
Steve Hopkins was telling me recently about an interesting law firm he'd come across in San Francisco - it's called Robot. Where lawyer and junior partner Tim Hwang and his senior partners, Apollo Cluster and “Daria” XR-1029, work to merge legal and technical systems. It was
social computing & social media
Social business is the new trend following on from Enterprise 2.0 - but underlying it is an essential conflict between two different styles of doing business. The conflict is between businesses optimized for efficiency and those optimized for the creation of value. Greg Satell encapsulates this conflict neatly in
technology
During an exchange on Twitter earlier this year with some folks who were attending #scrmsummit we chatted about customer service and about how costs are a real focus for most customer service activity. Thus, rather than focusing on excellent customer service, most organisations focus on the cheapest and most efficient
ideas
This post was inspired by Michael Kordahi, well known to many as @delic8genius, who put out a call encouraging to geeks to share their geek origin stories. My geek origin is shrouded in the mists of time. It was so long ago that there is no only one photographic record
innovation
Enterprise 2.0 is one of those terms that's been going around business circles for the past few years. I'm not sure it ever really meant anything sensible and I'm not sure it is a meaningful way to approach a very real problem in
ideas
A few days ago I noticed the following tweet and clicked on the accompanying link. The image was at the other end of the link: Image source: Bronwen Clune - used with permission This tweet and the picture made me laugh. It caught a bunch of women having a moment
ideas
Just spent another evening with a great bunch of women learning about JavaScript as part of the Oz Girl Develop IT program for 2011. Discussing the plans for this year's Oz Develop IT with Pamela Fox and Cathy Lill tonight it became clear that there's an
social computing & social media
Most organisations are grappling with the digital revolution and its democratization of communication. The US Army is no different. However, they have met the organisational challenges of social media head on and have become an acknowledged leader in practice. They along with other parts of the US military - such
ideas
For my recent trip to Europe I was able to take and road test a Lenovo ThinkPad ultra-portable laptop (model x201i). I'm going to be a bit sad to give it back. That's a pretty big call for someone like me who usually takes a MacBook
ideas
I rather suspect that some of the locals regard LeWeb as a kind of blowsy aunt who arrives in whirl, talks too loudly, drinks a bit too much, pinches their cheeks, and flies away again. That said, I think Le Web is now a great conference. It's got