Design-Led Tuesdays at UNSW Michael Crouch Innovation Centre

Have been meaning to post about Design-Led Tuesdays at UNSW for a while now. Selena Griffith, Martin Bliemel, and I kicked off Design-Led Tuesdays as a new initiative between UNSW, ENACTUS UNSW and Social Innovation Sydney. Tuesdays at UNSW’s Michael Crouch Innovation Centre this semester are all about design thinking for innovation. The Design-Led Tuesdays program runs for 10 weeks across Semester 2, 2015, with lunchtime and evening … Continue reading Design-Led Tuesdays at UNSW Michael Crouch Innovation Centre

Call for papers: Design for Disaster Response Conference #d4dr15

A colleague and I are co-chairing the Design for Disaster Response cross disciplinary conference to share research and actions around approaches to preparing for, and delivering responses to, disaster. We recently issued the following call for papers. More information will be available on the #d4dr15 conference website. Date and Location Date: Friday November 13, 2015 Venue: UNSW Australia Michael Crouch Innovation Centre UNSW Sydney, Australia Conference Chairs Selena Griffith UNSW … Continue reading Call for papers: Design for Disaster Response Conference #d4dr15

Mobile and social media – what it means for business

Mobile and social media have created a new business landscape If you’re not already working out how to disrupt your business and your industry then you will be disrupted… Who succeeds at amazon? “Explorers and pioneers”. Who fails? Those who focus on killing our competitors. -Bezos — Spencer Rascoff (@spencerrascoff) May 9, 2014 The web 2.0 revolution and social media changed the game for business. At … Continue reading Mobile and social media – what it means for business

Startup, stay in business.

The biggest hurdle facing most startups is to stay in business long enough to be successful. If they accomplish this then they have the chance to turn into an ‘overnight success’ after many years of hard work. The numbers are against most new businesses. Many new businesses fail within the first three to five years. Even inside well-resourced large companies the challenges of bringing new … Continue reading Startup, stay in business.

The future of business is the future of technology

Recently Rebecca Nash from ABC’s The Business asked me to consider the future of business over the next decade. Here’s some thoughts from that conversation. The future of business has always been driven by developments in technology, and the digital revolution is of equivalent substance to the previous industrial revolution. This has important implications for the future of business. Manufacturing will not die but it … Continue reading The future of business is the future of technology

Digital economy and the digital revolution

Lately I’ve been thinking a lot about the digital revolution and the changes that it is driving in the economy. We are seeing a bifurcation between the old 19th and 20th century manufacturing based industries and the 21st century digital economy. This is a shift from creation of tangible products to the creation of digital products.  These digital products are not intangible. We still touch … Continue reading Digital economy and the digital revolution

NBN and telework

There was a recent article in The Australian that discussed the National Broadband Network (NBN) and the possibilities that it opens up for teleworking. However, I do recomend that organisations start to think about how they can measure staff output rather than time sitting at a desk. “Similarly, Kate Carruthers, a leading business technology commentator cautioned that: “Teleworking can be a great benefit on several levels.  … Continue reading NBN and telework

What’s the big idea with social media? #media140

I was lucky enough to be invited to Media 140 in Perth recently to discuss what the ‘big idea’ is with social media. The idea was for a context setting discussion about social media and how it is changing business and society. DIGITAL REVOLUTION We are living through a digital revolution that is changing the world we inhabit as absolutely and as irrevocably as the … Continue reading What’s the big idea with social media? #media140

There’s a fraction too much friction! Customers, service, and staff.

While trawling around on YouTube recently I came across a 1980s video of Tim Finn’s There’s a Fraction too much Friction and it got me thinking about the things that annoy me  in dealing with businesses. I concluded that the source of my irritation is friction. I have long observed that business has many things in common with war, and friction is probably the thing … Continue reading There’s a fraction too much friction! Customers, service, and staff.