There’s a fraction too much friction! Customers, service, and staff.
Kate Carruthers While trawling around on YouTube recently I came across a 1980s video of Tim Finn’s There’s a Fraction too much Friction and it got me thinking about the things that…
telecommunications
Social Media – the US Army gets it
Most organisations are grappling with the digital revolution and its democratization of communication. The US Army is no different. However, they have met the organisational challenges of social media head…
Sometimes a tweet is not enough
In the olden days when I was very young it was the custom, upon receipt of a kindness from someone, to write them a thank-you note. This note took the…
Getting it Wrong? The Y2K bug revisited via @RNFutureTense
It was fascinating to take the time and think back to the days of the Y2K bug and discuss what happened (and some of the crazy hype that went on)…
Perhaps progress on the Telstra ADSL front?
Received an email from Telstra Bigpond as follows the other day: “Telstra realises that there has been a delay in responding to your enquiry and we would like to extend…
Whirlpool News – Telstra to stop rolling out pair gain (2002-Oct-2)
This from 2002: Whirlpool News – Telstra to stop rolling out pair gain Many people (including me) are still suffering from this stupidity and cupidity of Telstra! They knew pair…
War of words erupts over Telstra service levels, pricing: ZDNet Australia (13 Mar 2002)
These issues with pair gain go way back and Telstra is still avoiding the problem! Here’s some more evidence: War of words erupts over Telstra service levels, pricing: ZDNet Australia:…
Pair Gain Victims – Senator Kate Lundy’s website
Anyone who has a similar problem with pair gain should let Senator Lundy know, her website is at www.katelundy.com.au where she says: “Send me an email senator.lundy@aph.gov.au about your problems…
More on getting ADSL in Sydney – evil Telstra still trying to stop me
The next installment in my continued quest to obtain late 20th century broadband access in the 21st century … Phoned Telstra and was advised “you have pair gain there is…
3rd world telecommunications in Australia
It is very annoying to live in an allegedly civilized and technically advanced society only to find out that one is unable to get access to broadband services since the…