Customers & Web Page Peformance Expectations
Kate Carruthers The faster and better the web gets the higher our expectations become. For example, “ewer evidence shows that broadband users are less tolerant of web page delays than narrowband users.…
May 2008
PDC 08 & WomenBuild… inspiring career paths in technology
PDC 08 is the Microsoft Professional Developers Conference being held this year in Los Angeles, California from October 27-30. PDC is the conference where Microsoft displays its upcoming technologies, roadmaps…
Some Good Customer Service
Just had a totally different customer service experience with Joven of Virgin Mobile, at Centrepoint in Sydney. Got a new mobile broadband modem and had a few issues connecting it…
Musings on Customer Service
A really unusual thing happened today. I had some spare time in between meetings and found myself in the city shopping precinct. And, since I’ve needed a new watch for…
Connectivity, Transparency and Truth Telling
When HTML was first invented I got really interested in the precursor markup languages and did a bit of research on them. I discovered TeX, GML, SGML and learned how…
Skills that should remain hidden …
A tweet from my Twitter buddy Warlach earlier today got me thinking about certain skills that one should never admit to having mastered. Many years ago Wendy McCarthy told me…
Twitter is a real community
This snapshot of life in the raw on Twitter shows the reality of life in a community. BTW congrats to @markdavidson and @DaisyAvenue By Carruthers via Aide-mémoirehttp://w.sharethis.com/widget/?tabs=web%2Cemail&charset=utf-8&services=facebook%2Cdigg%2Cstumbleupon%2Cdelicious%2Creddit%2Cblinklist%2Cnewsvine%2Cfurl%2Ctailrank%2Cmagnolia&style=rotate&publisher=91b467b0-fcb3-4e42-95e0-1f04ad0c9be9
Twitter = FAIL + humour
… hat tip to Duncan “Cuddles” Riley for the video – at least this gives me a chuckle 🙂 By Carruthers via Aide-mémoirehttp://w.sharethis.com/widget/?tabs=web%2Cemail&charset=utf-8&services=facebook%2Cdigg%2Cstumbleupon%2Cdelicious%2Creddit%2Cblinklist%2Cnewsvine%2Cfurl%2Ctailrank%2Cmagnolia&style=rotate&publisher=91b467b0-fcb3-4e42-95e0-1f04ad0c9be9
Twitter Problems and Planning for Success
An exchange with Michael Krigsman and Ed Yourdon on Twitter this morning prompted me to post my thoughts on this topic. To be clear on my position – I am…
More on Hyperconnectivity
When Mark Pesce talks about the power of social connection and technology it all makes sense. Here he’s giving the keynote at AuRemix 08 and talking about the real power…